About
Fill Shifts Faster. Get Jobs Faster.
Singapore’s security industry runs on WhatsApp. When an officer calls in sick at 18:40 for a 20:00 shift, the Ops team posts into group chats, picks up the phone, and hopes. Off days are collected by message, rosters live in spreadsheets, and nobody sees the whole operation at once.
SwiftShift was built from inside that problem. It puts the roster, the gaps and the replacement in one place: Ops asks for off days in one tap, sees every gap across every site, fills them from the agency’s own people first, and covers the last-minute absence with nearby officers. Officers set the jobs and days they want and get only the shifts that fit.
We are starting with Singapore’s security industry and building it properly, one agency at a time.
What we believe
Your own people first
Every gap goes to your own full-timers, Floaters and relief pool before anyone outside. The marketplace is the last step, not the first.
One price per agency
Flat plans set by the number of sites, never per user. Adding officers should never cost you more.
Built with Ops, not for Ops
Every screen is tested the way an Ops Manager and an officer really use it, on a phone, at 18:40.
On the record
Off days, offers, clock-ins and changes are logged, so nothing depends on scrolling back through a chat.
Who it is for
Security agencies
Operations and HR teams who roster officers across sites and fill gaps every day. Built first for agencies with up to 200 officers and 40 sites.
Try it on your numbersSecurity officers
Full-time, relief and part-time officers who want the right shifts, in the right areas, without chasing.
For officersTrust
Licensed officers
Officers upload their PLRD licence; it is verified and its status shows on their profile.
Your data is yours
Your rosters and records belong to your agency. If you leave, your data is handed back to you.
PDPA
Personal data is handled under Singapore’s PDPA. Our Data Protection Officer: hello@thynklabs.co.
The founder
Scott Misso has spent the last three years inside Singapore security operations, in agencies of 30 to 400 staff. He has stood in the control room at 2am with a site uncovered and a client on the phone. SwiftShift is built from those nights.
He brings more than 20 years of senior operations leadership to the problem. As General Manager for F&B, Retail & Attractions at Great Wheel Corporation, he led more than 600 staff across four countries and oversaw annual operating budgets totalling €400m. He knows what it takes to run large shift-based teams: rosters, cover, standards and cost, every day.
He has also built businesses from the ground up. He co-founded Hawker Express, one of Singapore’s early hawker food delivery platforms, and built a team of more than 180 delivery specialists. He founded Pasar Segar, a grocery e-commerce business in Malaysia, and grew it from RM2,000 a week to more than RM1 million a month in under 18 months.
He is building SwiftShift for the people who keep Singapore’s sites covered, because he has done the job himself.
Company
SwiftShift is built by ThynkLabs Co., Singapore.
hello@thynklabs.co
