Features
EVERY EMPTY POST IS AN L.D. CLAIM.
Liquidated Damages, MOM rest-day breaches, unlicensed officers on site — the compliance risks that actually cost security agencies money. Here's exactly how SwiftShift closes each one, live today.
Illustrative example — not live data
Average monthly L.D. exposure per site.
The L.D. Countdown.
This is what one empty post actually looks like, with and without SwiftShift.
Illustrative example — not live data
Live in production today
The L.D. Elimination List.
Instant Deployment & Matching
Right now: a coordinator works their phone and a WhatsApp group hoping someone free sees the message in time. The post stays empty until someone does.
Verified officers ranked by distance, reliability and licence status, pinged the moment a gap opens. Urgent/Critical escalation backed by Dispatch Credits.
Gap detected on the roster
47 verified officers pinged by distance, reliability & licence
Officer confirmed on site
80% of gaps filled under 30 min*
Full-Time Rostering & Rest-Day Compliance
Right now: rest days are tracked on a spreadsheet across multiple sites, and entitlement breaches only surface when an officer disputes one.
Build and publish a site's roster in one pass. The system flags automatically when a rest-day allowance is about to be exceeded, with an explicit override if you need one.
Site roster opened for the week
Off-day requests & rest-day rules checked automatically
Roster finalised by Friday
Daily coordination cut 8 hrs → 3 hrs*
Journey Tracker & Reliability Scoring
Right now: a no-show is discovered when the client calls to ask where the officer is — the first anyone hears of it.
Confirm Shift / On The Way / Arrived, live, with T-12h and T-3h reminders. Repeat no-show risk is flagged automatically — hours before it becomes a client call.
Officer confirms the shift
On The Way → Arrived tracked live, T-12h/T-3h reminders sent
No-show risk flagged hours early
62% fewer unfilled shift gaps*
PLRD Licence Verification & Audit Trail
Right now: proving every officer was licensed on the day of a shift means digging through paper and hoping the file wasn't missed.
Every officer's PLRD licence is verified before matching ever offers them for a shift. Every posting, acceptance and attendance record logs itself — a standing audit trail with no separate paperwork.
Officer matched to a shift
PLRD licence auto-verified against registry
Audit trail logs itself
100% licences verified before match
Operations Dashboard & Notification Centre
Right now: if the one coordinator who knows the roster is on leave or offline, operations stalls until they're back.
A live view of the whole workforce — officers active, shifts confirmed, response times — with one number always called out: what still needs action right now.
Illustrative example — not live data
58
Officers Active Today
132
Shifts Confirmed
6 min
Avg. Coordinator Response
1
Unfilled Gap — Next 4 Hrs
Needs action
Handing Over / Taking Over (HO/TO)
LiveRight now: a shift handover lives in a paper occurrence book or a WhatsApp message — if it's ever disputed, it's one officer's word against another's.
A permanent digital handover record captured at every shift change — incidents, equipment, site status — signed off by both officers, timestamped, and impossible to lose or alter after the fact.
Outgoing officer ends shift
Digital handover form completed & signed by both officers
Permanent record stored
Zero paper occurrence books
* Real results from SwiftShift agencies — see Case Studies.
On the roadmap — not committed, not built
HR Module — Contract & Staff Mgmt
Digital employment contracts, staff records and document storage for your full-time officers, managed in one place.
Marketing-site AI enquiry chatbot
An AI chat assistant on the website that answers visitor questions instantly and qualifies leads before they reach your sales team.
Full-Time Job Marketplace
A marketplace for posting and filling permanent security officer roles, not just relief and ad-hoc shifts.
HR Interview Management
Schedule, track and manage candidate interviews for new hires, from application through to offer, in one workflow.
HR QR Code Attendance with GPS
Officers clock in and out by scanning a site QR code, with GPS location captured automatically for verified attendance.
Staff Learning Module
Quizzes, KPI tests and refresher training for officers, built into the platform to keep skills and compliance current.
Report Management
Log incidents, store SOPs and track compliance documentation for every site, all searchable in one place.
Proof, not promises
See how real agencies eliminated their L.D. exposure → Case Studies
Stop paying for gaps that never needed to happen.
