Resources
The SwiftShift Operations Manual The complete guide to setting up, staffing, running, and growing your company on SwiftShift — every screen, every feature, for Employer Admins and Employer Ops Users alike. This is the same manual every SwiftShift client sees inside the app, published here so you can read it before you sign up.
Part One — Getting Started
Chapter 1 — Welcome & What SwiftShift Does Chapter 2 — Understanding Your Plan Chapter 3 — Roles Explained: Employer Admin vs. Employer Ops User Chapter 4 — First-Time Setup Checklist Part Two — Building Your Workforce
Chapter 5 — Company Profile & Account Settings (Employer Admin Only) Chapter 6 — Managing Sites and Locations Chapter 7 — The Workforce Directory Chapter 8 — Inviting and Onboarding Officers Chapter 9 — Managing Ops Users & Permissions (Employer Admin Only) Part Three — Running Daily Operations
Chapter 10 — Operations Roster: The Assigned Sites Grid Chapter 11 — Operations Roster: Assigned Staff View & Roster Board Chapter 12 — Leave Requests: Sending a Request Chapter 13 — Leave Requests: Approvals & Advanced Review Chapter 14 — Posting a Job or Shift Chapter 15 — Coverage Gaps, Unfulfilled Shifts, and Attendance Part Four — Oversight & Growth
Chapter 16 — The Dashboard, Reports, and Messages Chapter 17 — Subscription & Billing (Employer Admin Only) Chapter 18 — Notifications Chapter 19 — Troubleshooting & Common Questions Chapter 20 — Glossary of Terms